FAQ
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What materials are your pieces made from?
Our jewelry is crafted from high-quality stainless steel and sterling silver, plated in 18K or 24K gold for long-lasting shine. All pieces are nickel-free, hypoallergenic, and designed for everyday wear.
Is your jewelry tarnish-free?
Yes! Each piece is coated with a premium anti-tarnish layer that protects against fading and oxidation. With proper care, your jewelry will stay bright and beautiful for years.
Can I wear it in the shower or while swimming?
We recommend avoiding prolonged exposure to water, perfume, and harsh chemicals to extend the life of your gold plating. Light contact with water won’t harm the jewelry, but it’s best to dry it thoroughly afterward.
How should I clean and care for my jewelry?
Use a soft microfiber cloth to gently polish your jewelry. Avoid abrasive cleaners. Store your pieces in a cool, dry place or in our provided pouch to prevent scratches.
Are your products suitable for sensitive skin?
Absolutely. Our pieces are hypoallergenic and free from nickel and lead, making them safe for all skin types—even sensitive ones.
What is your shipping time?
Orders are typically processed within 1-2 business days. Delivery times vary based on location but usually range from 3-7 business days within North America and 7-14 days internationally.
Do you accept returns or exchanges?
Yes! We accept returns within 14 days of delivery, provided the items are unworn and in their original packaging. Please contact us before sending any return.
Couldn’t find your answer?
Reach out to us directly, and our support team will contact you promptly to assist with your inquiry.